We will send you an email confirming your withdrawal status within 2 business days of your request.

However, from the time you request the withdrawal it may take up to 5 business days, depending on the payment method used:

Payment Method                                                             Time to receive funds after withdrawal request

AIstocks Money* （USD-T）                                       Up to 5 business days

Credit / Debit card (Coming Soon)                             Up to 5 business days 

Bank transfer (Coming Soon)                                       Up to 5 business days 

PayPal (Coming Soon)                                                   Up to 2 business days

Skrill (Coming Soon)                                                      Up to 2 business days

The minimum amount for withdrawal is $50

1. You must have withdrawable funds available
2. Your account needs to be verified, meaning a green tick appears on your profile (if you haven’t yet verified your account, please contact us and upload the required documents)
   
   

Your personal information, payment details and accompanying documentation are protected by AIstock’s stringent information security policy. Strict guidelines to safeguard your private information are in place and will satisfy the most demanding security-conscious financial services end user.

When you transfer funds from your AIstocks account to your AIstocks Wallet account, the transfer happens in real-time* and can be viewed within the AIstocks application.

For other payment methods, once your withdrawal request is processed, you will receive a confirmation email containing detailed information about the payment method used for withdrawal. Additionally, you can click here to check the current status of your withdrawal request in your AIstocks account panel.

*Due to various reasons including security protocols, withdrawals may sometimes be processed on the next business day."

(Note: I added a clarification regarding withdrawal processing times for certain cases.)

Please contact customer service to submit a withdrawal cancellation request.

Yes, withdrawal requests are subject to a withdrawal processing fee. You will see the actual withdrawal fee in the Cashier after you have entered the withdrawal amount; at this point you can still call a halt to the request.

Withdrawal Amount (USD)                                                  Fee (USD)

30.00 +                                                                                                1%

Any withdrawals sent in currencies other than USD are subject to conversion fees. Please note, you may be charged by the funding provider involved in the transfer (intermediary bank, receiving bank, or your credit card provider).

You can check the email you received in relation to the processing of your withdrawal, which will specify the payment method to which the funds were sent and the date processed.

1. Ensure that you have allowed enough time for the withdrawal to be processed and transferred to your account. Some withdrawals may only be processed on the business day following your request, and processing itself may take an additional 5 business days, depending on the payment method used:
   
   Payment Method Time to receive funds after withdrawal request：
   AIstock Money* - Instant withdrawal
   Credit / Debit card - Up to 10 business days
   Bank transfer - Up to 10 business days
   PayPal - Up to 2 business days
   Skrill - Up to 2 business days
   
2. If everything above was checked and you still cannot find the funds, please contact us. We will request you provide us with a payment method statement showing the incoming and outgoing transactions, from the time the withdrawal was processed, until the time you contacted us. Please make sure we can see your name, the transaction dates and the payment method details.