How to verify your account

 

Verification is a mandatory part of the process of registering for the AIstock platform. Regulatory requirements dictate that we verify each new AIstock account. This keeps our platform secure and prevents untoward activity.

Once your account is verified, you will be able to enjoy the full benefits of the AIstock platform. To verify your account, you are required to upload both a proof of identity (POI) and proof of address (POA). Only after you provide us with both documents will your verification process begin. You can use the  AIstock  app to scan your documents directly to the platform.

Proof of Identity

Your POI document should contain your name, date of birth, a clear photograph, issue date, and if it has an expiry date, that should be visible as well. A passport is the preferred proof of identity, as it is the document which will be quickest for the  AIstock  team to process. Alternatively, you can use a driving license or any other government-issued ID. If the document is double-sided, and there’s relevant information on the backside, make sure to upload that as well.

All of the information on your POI should be visible

Upload the full document, without cropping and in focus

Proof of address

Your POA document should contain your full name, address and an issue date, which should be no older than 3 months. The name or logo of the issuer should also be clearly visible. Please make sure to scan your document against a different-colored background, so that all four corners are visible.

Your proof of address can be one of the following:

Bank Statement
Credit Card Statement
Electricity, Water or Gas Bill

Council Tax Bill
Tax letter or Bill
House Rental Official Agreement – Issued by Government

Letter from your local municipality
Phone bill
Internet bill

Your document should be scanned flat

There should be no cropping and all four corners should be visible

*Please note that we do accept screenshots, if your POA was taken from a digital document.

The verification process can take a few days, and you will be notified once your account is verified. You can also follow your verification status on the AIstock platform. Verified accounts have a green tick next to the username on the user’s profile.

Our team will go over your documents and update your verification status, so there’s no need to open a Customer Service ticket inquiring about your verification process. In the event that your documents are rejected, we will send you an email with a clear explanation of what you need to provide. To avoid losing the email, please add AIstock to your ‘safe sender’ list in your email settings.

  1. Investors are hereby kindly notified that AIstock and all associated brands are in full compliance with Directive 2005/60/EC of the European Parliament and of the Council; on the Prevention of the Use of the Financial System for the Purpose of Money Laundering and Terrorist Financing. As such, it is incumbent upon all investors to undergo the KYC process, as mandated by the above-mentioned EU laws and regulations. 
  2. As part of the KYC process, newly registered investors are required to provide a Confirmation of Residence (e.g. a valid utility bill dated to the last 3 months,) as well as a Proof of Identity such as a valid passport, or other form of officially issued photo ID.
  3. As a further step of the KYC process, new investors will be requested to fill out a questionnaire, in order to better ascertain how AIstock may custom-tailor a service package ideally suited to each investor’s individual profile. Examples of information that would be requested include queries regarding the new investor’s professional status, level of knowledge of the capital markets, financial liquidity, acceptable levels of risk, investment goals, etc.
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