If you choose to deposit using USDT, you don't need to link a bank card. Instead, you can transfer funds directly through cryptocurrency.

After entering the recharge page, please click [Online Customer Service]

Contact customer service to confirm the deposit address account; Customer service will provide you with recharge addresses on two different networks. Please choose the address that suits you to recharge. *Please copy the address to complete the deposit operation

After completing the transfer, please return to this page to fill in your transfer amount, network type, your account address and attach a screenshot of the successful transfer. After making sure it is completed, please click [Confirm]

The processing time for deposits generally depends on the payment method you choose and the speed of your bank's processing. We recommend making deposits on weekdays (Monday to Friday) as banks and financial markets are usually operating normally during these days, enabling faster processing of your deposit requests. Specifically, the deposit time can range from a few minutes to several business days, depending on the bank's processing speed and any necessary security verification steps.

Contact Customer Service 

If you encounter any issues or have any questions during the deposit process, you can always contact AIstocks' customer service team for assistance. To ensure a smooth deposit process, our customer service team is available around the clock to provide any help and support you may need.

Once a customer has completed identity verification on our AIstocks platform, no additional verification or documentation is required for deposits. We recommend that you always refer to our deposit guidelines and notifications to stay updated on the latest requirements and procedures.

You can view your deposit records and history by following these steps:

1. Log in to Your Account: First, log in to your account.
2. Access Financial Management: Once in your account, find and click on the "Financial Management" or similar option.
3. Financial Management: In the Financial Management section, navigate to the "Records" to view your deposit records/transaction history for the month.
4. Filter Deposit Records: In the "Records" page, you can filter and browse your history by selecting the "Date."

By following these steps, you can easily view and manage your deposit records and history.

AIstocks currently offers USD and HKD accounts only, with a system that supports automatic currency exchange. This means when you deposit funds in a currency other than USD or HKD, the system will automatically convert it into your selected account currency (USD or HKD). 

Regarding exchange rate costs, we are pleased to inform you that apart from minor differences due to exchange rate fluctuations, AIstocks does not charge additional exchange fees or commissions. We strive to ensure your funds are converted at the most favorable rates to maximize your investment value.

Yes, you can transfer funds between different wallets within your personal account, and no additional fees will be charged. This service allows you to manage your funds flexibly while ensuring convenience in transactions. You can perform these transfers by logging into your account and accessing the financial management or similar options. There are generally no restrictions on fund transfers, though specific conditions may apply.

This service is currently under development. Please be patient, and we will announce it soon.